Choosing the Right Business Internet Connection

Internet Connectivity – Choosing the Right Business Internet Connection

In today’s digital world, selecting the ideal business internet connection is paramount for smooth business operations. The right choice ensures fast and reliable connectivity, allowing businesses to thrive. However, making the best decision can be complex, as there are several considerations beyond speed, including usage, suitability, and resilience.


Broadband vs. Ethernet: Understanding the Options



Broadband, such as FTTC (Fibre to the Cabinet) and cable services, is widely available and popular among residential and small businesses in South Africa. While it offers fast speeds at an affordable price, it may not always meet larger businesses’ performance and resilience needs. Broadband relies on a shared public network, resulting in potential performance degradation during high traffic periods.

Additionally, broadband lines are vulnerable to signal loss and outages caused by environmental factors or accidents, leading to extended service downtimes. When it comes to businesses, these limitations can be a hindrance.


Hybrid Connectivity Options

Ethernet over FTTC (EoFTTC): EoFTTC combines FTTC connectivity with a dedicated Ethernet network, offering improved performance and a quicker installation than standard FTTC. Fault resolution may take up to eight hours.


Business-Grade Broadband

Due to budget constraints, traditional broadband may be the only feasible option for some businesses. However, it’s essential to consider the limitations of standard broadband services, particularly for businesses with more demanding requirements.


Choosing the Right Business Internet Connection

When deciding on a business internet connection, consider the following factors:

  1. Primary Circuit Type: Choose the primary circuit type based on service level guarantees and circuit performance.
  2. Circuit Failure: Assess the impact of a loss of connection on your business, determine acceptable downtime, and calculate the associated costs.
  3. Circuit Resilience: If downtime is unacceptable, prioritize a failover with a resilient path. Consider the required bandwidth for resilience.

Selecting the most suitable and reliable business internet connection is crucial for seamless operations. If you need assistance evaluating your options and choosing the right connection, don’t hesitate to contact us at 087 940 6800 or complete the form below. We’re here to help you make the best choice for your business.

Demystifying SIP Calling

Demystifying SIP Calling: A Comprehensive Guide and Business Applications

In recent years, businesses have embraced cloud-based SIP calling services as an alternative to traditional telephone lines. The global SIP trunking services market is expected to grow robustly, projected at a promising CAGR of ~13% from 2020 to 2030. As cloud-based solutions become the norm, SIP (Session Initiation Protocol) emerges as the new standard for establishing versatile and multimedia communication across diverse channels.


Understanding SIP

SIP, or Session Initiation Protocol, eliminates intermediaries, providing a direct link to the global communication network. Unlike traditional phone systems that involve Private Branch Exchange (PBX), Primary Rate Interface (PRI lines), and Public Switched Telephone Network (PSTN), SIP trunks bypass PRI lines and establish a direct connection from PBX to PSTN via the internet. This saves on copper cabling and unlocks the benefits of an advanced cloud-based communication network.

A SIP calling account goes beyond traditional telephone connections, enabling collaboration through video calls, text messages, and conference calls. This proves highly effective for businesses aiming for direct communication, regardless of the location or technical setup of the participants.


SIP Calling vs. VoIP

While SIP calling is often misconstrued as VoIP, it’s crucial to clarify that SIP is a protocol defining how VoIP calls are initiated, maintained, and concluded.


How SIP Calling Works

SIP initiates a call by signaling each terminal, and other protocols, such as the Session Description Protocol (SDP), facilitate the transfer of audio and data between phone systems. Voice information is encoded via codecs, converting audio signals into binary data for network transport. Real-time Transport Protocol (RTP) and RTP Control Protocol (RTCP) encode and exchange audio and video data in real-time, transported via transmission control protocol (TCP) and User Datagram Protocol (UDP).


Components of a SIP Network

A SIP network comprises five main components:

  1. User Agent: Hardware, devices, and networking elements that initiate, modify, or terminate calling sessions.
  2. Proxy Server: Similar to a router, it forwards requests from user agents to other destinations.
  3. Registrar Server: Accepts registration requests, authenticating new users within the network.
  4. Redirect Server: Responds to requests with 3xx, redirecting users to intended recipients.
  5. Location Server: Provides caller location details to redirect and proxy servers.

Business Use Cases of SIP Calling

Several businesses have leveraged SIP calling to save costs and gain benefits such as reliability, scalability, and customization. Notable examples include:

  • GoDaddy: Established direct communication channels with small business owners.
  • Aircall: Used SIP domains to direct inbound calls cost-effectively through PSTN networks.
  • Weave: Efficiently managed its business using SIP trunking.
  • Splice Software: Enhanced customer experience and brand management through SIP trunking.
  • WW (Weight Watchers): Scaled globally with reliability using SIP trunking.


Conclusion: Embracing SIP Calling for Business Connectivity

In today’s digital era, where customers seek diverse communication channels, SIP calling emerges as a strategic choice for businesses. This protocol facilitates secure connections through flexible VoIP apps, seamlessly connecting employees, customers, and vendors.

For businesses seeking the myriad benefits of SIP calling, reaching out to Screamer Telecoms ensures reliable and tailored connectivity solutions. Discover how Screamer Telecoms can provide broadband internet solutions that perfectly align with your business requirements.

Key Considerations for Choosing Business Broadband Services for SMEs

Key Considerations for Choosing Business Broadband Services for SMEs


A reliable internet connection is crucial for seamless operations in the fast-paced business world. As everything from marketing to transactions happens online, opting for exemplary commercial broadband service becomes imperative, especially for Small and Medium Enterprises (SMEs).

Here are essential factors to ponder before making your decision.


Wired, Wireless, and Fiber: Decoding Broadband Options

Understanding the nuances of broadband delivery is the first step. Broadband, a high-speed data transmission method, comes in various forms such as digital subscriber lines (DSL), wireless (Wi-Fi), and fiber optic cables. DSL utilizes existing copper wires, Wi-Fi operates through radio signals, and fiber optics transmit data using light pulses. Your choice should align with usage patterns, speed requirements, and budget constraints.


Upload and Download Speeds: Tailoring Speeds to Business Needs

While download speeds are crucial for everyday tasks, upload speeds are vital for file sharing, video conferencing, and VOIP calling. Tailor your speed requirements based on your business needs, considering factors like the number of connected devices and employees.


Usage Limits: Navigating Data Caps and Fair Usage Policies

Be aware of data caps imposed by ISPs, as exceeding these limits may result in additional charges or slower speeds. Even unlimited plans often have ‘fair usage’ clauses. Evaluate your enterprise’s data needs, considering potential fluctuations, such as increased usage during remote work scenarios. Discuss usage limits with your ISP to avoid surprises and align costs with your data requirements.


The Importance of Bandwidth: Beyond Speed, Focusing on Capacity

While speed is essential, bandwidth is equally critical. Bandwidth determines how much data can be uploaded or downloaded at once. Inquire about your ISP’s contention ratio, representing the balance between maximum demand and actual available bandwidth. This ensures that your business has sufficient capacity for simultaneous tasks and multiple users on a single connection.


Extra Features: Enhancing Connectivity with Added Tools

Beyond speed and bandwidth, consider additional features that can optimize your broadband usage. Security is paramount, so inquire about antivirus software and enterprise-grade security measures. Look for tools designed for businesses, such as Google Workspace, and assess the IT support level. Evaluate deployment time and overall experience the ISP offers in meeting business requirements.


Conclusion: A Holistic Approach to Business Broadband

Choosing the right broadband service extends beyond speed considerations. Delve into the type of connection, bandwidth capacity, usage limits, and supplementary tools tailored for business use. Pay attention to the expertise of your ISP in meeting business requirements, providing support, and ensuring reliable availability.

For a tailored broadband solution that perfectly suits your SME’s requirements, connect with Screamer Telecoms. Benefit from our rich expertise in providing seamless connectivity solutions for businesses.

Choosing The Right Business Internet Connection

Choosing The Right Business Internet Connection


Enterprise-Level Internet Connectivity for Businesses in South Africa

Connectivity is at the heart of modern business operations, and as businesses embrace digital transformation, the importance of enterprise-level Internet connectivity is on the rise. In 2023, several trends indicate a growing reliance on robust Internet solutions.

Predictions for Digital Transformation in 2023


Increased Adoption:

Businesses are actively adopting digital transformation, moving beyond conceptualization to practical implementation. Affordable technologies allow for smooth adoption, offering customization for businesses of all sizes.


Automation Actualized:

Leading companies are leveraging automation to cut costs and enhance efficiency. Identifying automation applications within business operations is crucial to responding swiftly to customer needs and managing resources effectively.


Growing Cloud Usage:

Cloud solutions provide freedom, flexibility, and secure storage. Companies of all sizes depend on them for data storage and application execution. Hybrid Clouds, offering scalability and cost-effectiveness, are the top choice.


Speed Matters:

The rise of 5G wireless technology brings higher speeds, lower latency, and increased device support. Companies still relying on outdated modes risk being outpaced as infrastructure supports this new era of data transfer.


Living on the Edge:

Global trade operates 24/7, making uninterrupted product and service delivery crucial. Convenience in business transactions becomes a prime factor in purchasing decisions.


SD-WAN on the Rise:

SD-WAN (Software-Defined Wide Area Network) is poised to become a leading connectivity solution. It offers secure connections from remote locations without expensive equipment, providing practical benefits to businesses.


Better Utilization of Sophisticated Software:

Sophisticated software tools with user-friendly interfaces empower non-coding employees to make innovative contributions. Digitization unlocks more potential, emphasizing adaptability over laborious staff training.


Leadership Leading the Charge:

Resistance to change is recognized as a hindrance to stability. Businesses adapt to stay relevant in the market, embracing change as a competitive edge.


Screamer Telecoms: Your Partner in Connectivity

It’s time to invest in fast, stable, and secure Internet Connectivity to propel your business into the future. Screamer Telecoms, offers enterprise-level Internet Connectivity to companies in South Africa.

Our scalable and tailored plans ensure fast Internet with predictable availability.


Connectivity Options:

  • Fibre
  • Wireless
  • ADSL
  • MPLS
  • VPN
  • Hosted
  • Cloud
  • Layer 1
  • SD WAN
  • Hosted PBX


VoIP Services:

VoIP allows for cost-effective call communications using data/Internet connections, bypassing traditional telephone costs and unresponsive service providers.


Why Choose Screamer Telecoms:

  • Seamless transition with no disruption to business operations
  • Direct access to dedicated Screamer Telecoms professionals
  • Core value: Delivering Predictable Availability for smooth business operations

Contact Screamer Telecoms today for a healthy relationship between your business and IT. Enjoy reliable connectivity that propels your business forward.


Screamer Telecoms: A Holistic IT Service Provider

Screamer Telecoms: A Holistic IT Service Provider

In today’s fast-paced business environment, managing various aspects of your company’s IT requirements can be a daunting task. Dealing with multiple specialists and service providers can lead to inefficiencies, unnecessary expenses, and time-consuming coordination. This is where Screamer Telecoms, a holistic IT service provider, steps in to offer you a comprehensive solution that streamlines your IT operations and allows you to focus on what matters most – growing your business.

By enlisting the services of Screamer Telecoms, you benefit from a range of advantages that come with a holistic approach to IT services. Here are some of the key benefits you can expect:

  1. Simplified Management: With Screamer Telecoms, you no longer need to deal with multiple accounts and service providers. We offer a one-stop solution for all your IT needs, allowing you to have a single point of contact and simplifying the management of your IT infrastructure.
  2. Minimized Downtime: Our team of IT professionals ensures that your systems are regularly maintained, serviced, and updated without disrupting your day-to-day business operations. By proactively scheduling maintenance tasks, we help minimize downtime and keep your business running smoothly.
  3. Robust Disaster Recovery: In today’s digital landscape, cyber threats like ransomware pose significant risks to businesses. With Screamer Telecoms, you can rest assured knowing that your critical data is backed up regularly and protected. In the event of a disaster, we have a proven disaster recovery plan in place to ensure business continuity and minimize the impact on your operations.
  4. Real-time Benefits: Our holistic approach to IT services goes beyond meeting your basic IT needs. We design and implement efficient and productive IT systems that support your company’s growth and foster a culture geared towards meeting future challenges. With Screamer Telecoms, you can expect IT services that align with your long-term goals and drive your business forward.
  5. Tailored Solutions: We understand that every business is unique, with different IT requirements. Unlike off-the-shelf solutions, Screamer Telecoms creates individual service packages that cater specifically to your business needs. Our services are flexible and scalable, allowing you to expand or adjust them as your business evolves.
  6. Cost Optimization: One of the significant advantages of partnering with Screamer Telecoms is the ability to optimize your IT budget. Instead of purchasing hardware in bulk or investing in outdated software licenses, we offer pay-as-you-go options. By renting the hardware you need and leasing software licenses for the required number of staff, you can reduce unnecessary expenses and ensure you have access to the latest upgrades and security features.
  7. Hassle-free Hardware Management: With Screamer Telecoms, you no longer need to worry about malfunctioning hardware or warranty issues. If a piece of hardware malfunctions, we promptly replace it, minimizing downtime and eliminating the need for your staff to wait for repairs. We handle everything, including insurance, so you can focus on your core business activities.
  8. Personalized Support: Building a strong customer-client relationship is a core principle of Screamer Telecoms. We take the time to understand your unique needs, challenges, and threats, allowing us to provide tailored solutions that address your specific requirements. With one dedicated contact number, you can reach out to our IT experts whenever you need assistance, eliminating the hassle of dealing with multiple technicians or being put on hold with a call center.

Partnering with a holistic IT service provider like Screamer Telecoms empowers your business to thrive in today’s competitive landscape. By leveraging our expertise and comprehensive range of services, you can free up your budget, save time, and ensure that your IT infrastructure supports your business growth. Don’t let IT incompetency and unnecessary frustrations impede your progress. Choose Screamer Telecoms as your trusted IT partner and experience the difference that holistic IT services can make.

Let Screamer Telecoms handle your IT needs while you focus on taking your company to new heights. Contact Screamer Telecoms today for a free assessment and discover how Screamer’s customized solutions will benefit your business.

Elevating Business Connectivity in South Africa with Screamer Telecoms

Elevating Business Connectivity in South Africa with Screamer Telecoms

In today’s digital age, the success of businesses relies heavily on efficient internet connectivity and data communication. As enterprises embrace digital transformation, the need for reliable and customized solutions becomes paramount. At Screamer Telecoms, South Africa’s leading Internet Service Provider (ISP) and top-rated by Hellopeter, we specialize in delivering enterprise-level Internet connectivity tailored to the unique needs of businesses. With a forecast of emerging trends for 2023, it is evident that investing in our comprehensive services will empower your business for future growth.

Predictions for Digital Transformation in 2023

  1. Increased Adoption:
    As more businesses witness the tangible benefits of digital conversion, the perception of digitization has shifted from concept to pragmatism. At Screamer Telecoms, we offer affordable technologies with full customization options to suit businesses of all sizes.
  1. Automation Actualized:
    Leading companies are leveraging automation to drive cost-cutting and enhance efficiency. To stay competitive, businesses must identify automation opportunities within their operations. Our Professional Services team can help identify and implement automation solutions, allowing your best assets, your employees, to focus on their core competencies.
  1. Growing Cloud Usage:
    The adoption of cloud solutions continues to rise due to the freedom, flexibility, and secure storage they offer. At Screamer Telecoms, we provide scalable and cost-effective hybrid cloud solutions that prioritize data security and application performance.
  1. Speed Matters:
  2. The advent of 5G wireless technology brings higher speeds, lower latency, and the ability to support more devices. To keep pace with the evolving landscape, businesses must embrace modern infrastructure and avoid being left behind.
  1. Living on the Edge:
    Global trade operates 24/7, making uninterrupted product and service delivery a critical factor in meeting customer demands. Screamer Telecoms ensures uninterrupted connectivity, enabling businesses to deliver convenience to their customers.
  1. SD-WAN Leading the Way:
    Secure connections from remote locations are now possible without expensive equipment. SD-WAN is poised to become the leading choice, providing practical benefits to businesses seeking to maximize their potential.
  1. Better Utilization of Sophisticated Software:
    The increasing sophistication of software tools and user-friendly interfaces allows non-coding employees to contribute innovative solutions within smart networks. Screamer Telecoms supports this digital transformation by providing access to advanced software tools and assisting businesses in optimizing their operations.
  1. Leadership Leading the Charge:
    Recognizing that resistance to change inhibits growth, businesses are adapting to ensure future competitiveness. Screamer Telecoms empowers businesses with cutting-edge solutions, helping them stay relevant and resilient in the market.

Why Choose Screamer Telecoms?

  1. Seamless Transition: Screamer Telecoms ensures a seamless transition, minimizing disruptions to your business operations during implementation.
  2. Dedicated Support: With direct access to your own dedicated Screamer Telecoms professional, you enjoy easy and personalized communication. We prioritize your needs and do not keep you waiting on a call-waiting list.
  3. Predictable Availability: Our core value lies in delivering reliable and predictable connectivity, enabling your business to thrive with the support of IT infrastructure.


Investing in fast, stable, and secure internet connectivity is crucial for modern businesses. With Screamer Telecoms, you can grow your business on a firm foundation of reliable connectivity while capitalizing on the emerging trends of 2023. Our diverse range of connectivity options, including fiber, wireless, ADSL, VPN, hosted, cloud, Layer 1, and SD-WAN, ensures a tailored solution that perfectly fits your unique requirements. Additionally, our hosted PBX, VoIP services, and other value-added services provide cost-effective alternatives for seamless communications and connectivity.

Contact Screamer Telecoms today for a free assessment and discover how Screamer’s customized solutions will benefit your business.

Unlocking the Power of Cloud Solutions: Trends and Opportunities for Businesses in South Africa

Unlocking the Power of Cloud Solutions: Trends and Opportunities for Businesses in South Africa

Cloud technology has evolved from a disruptive force to a foundational element of business innovation. As we enter 2023, the adoption rates of cloud services and software solutions are soaring, highlighting the transformative potential of these technologies. In this blog post, we will explore the emerging trends in hybrid cloud solutions and discuss how they can empower businesses in South Africa. We will also showcase the offerings of Screamer Telecoms, a trusted provider of private, managed, and hybrid cloud solutions.

Understanding Hybrid Cloud Solutions

Hybrid cloud solutions offer a customized blend of storage, services, and computing environments, encompassing public cloud services, private cloud services, and on-premise technology. This flexible approach allows businesses to leverage the strengths of different cloud systems and optimize their operations accordingly. By combining the benefits of private and public clouds, hybrid solutions offer a more robust and versatile approach to cloud computing.

Benefits to Your Business

Investing in a comprehensive hybrid cloud solution brings several advantages for businesses in South Africa:

  1. Cross-Cloud Visibility: With a hybrid cloud environment, you gain a big-picture perspective, enabling you to operate efficiently and allocate resources effectively. This comprehensive visibility enables streamlined management across different cloud environments.
  2. Versatility and Agility: Hybrid cloud solutions provide end-to-end versatility and agility, allowing you to adapt to changing business needs seamlessly. It enables rapid deployment of new software, ensuring faster time-to-market and improved innovation capabilities.
  3. Enhanced Performance and Accessibility: By leveraging hybrid cloud solutions, you can ensure smooth access and high performance across multiple clouds. This optimized performance leads to increased productivity and customer satisfaction.
  4. Cost-effectiveness: Hybrid cloud solutions offer cost optimization by allowing you to choose the most appropriate cloud model for each workload. By leveraging the benefits of private and public clouds, you can balance cost efficiency and security.

Screamer Telecoms: Your Trusted Partner in Cloud Solutions

Screamer Telecoms is a leading provider of cloud solutions in South Africa. They offer a range of services, including private cloud solutions (On-premise cloud), managed cloud solutions, and hybrid cloud solutions. With their team of experienced solution architects, Screamer Telecoms can design, build, and manage a unified cloud solution tailored to your specific business needs and budget.

Why Choose Screamer Telecoms

  1. Seamless Transition: The expert team at Screamer Telecoms ensures a smooth transition to the hybrid cloud environment without disrupting your business operations. They understand the importance of a seamless migration process and work closely with you to minimize any potential disruptions.
  2. Superior Control and Management: By leveraging hybrid cloud solutions, Screamer Telecoms empowers businesses to lower infrastructure costs, gain flexibility, and avoid hardware-related complexities. Their solutions enable efficient compliance management and provide robust security measures to safeguard your data.
  3. Cloud and IT Integration: Screamer Telecoms offers best-of-breed products and services, ensuring seamless integration between cloud and IT infrastructure. Their dedicated professionals provide superior IT support, enabling you to focus on core business activities while leaving the technical aspects to the experts.
  4. Reliability and Availability: In today’s business landscape, reliability is crucial. Screamer Telecoms ensures consistent and predictable availability through their cloud solutions, enabling uninterrupted business operations and enhanced customer satisfaction.


Cloud solutions have emerged as a game-changer for businesses in South Africa, providing a flexible and secure approach to cloud computing. By leveraging the strengths of private and public clouds, businesses can achieve optimal performance, cost-effectiveness, and agility. Screamer Telecoms, with their expertise in designing and managing cloud solutions, offers businesses a trusted partner to navigate the complex cloud landscape and harness the full potential of cloud technologies. Embrace the power of cloud solutions and unlock new opportunities for your business in 2023 and beyond.

Contact Screamer Telecoms today to embark on your cloud journey and leverage the transformative potential of cloud solutions.

Keep Your Business Connected During Loadshedding

Keep Your Business Connected During Loadshedding

Eskom, the state-owned power utility in South Africa, has announced that it will implement permanent load-shedding for the next two years. This means that South Africans should expect continuous stage 2 to stage 3 power cuts for the next 24 months, according to Eskom Chairman Mpho Makwana.

Load shedding is an everyday reality for businesses in South Africa, but it doesn’t have to mean a complete shutdown. Screamer Telecoms has recently upgraded its network to ensure businesses can stay connected, even during power outages. With advanced technology and reliable infrastructure, Screamer’s internet service is built to withstand the challenges of load shedding. In addition, their small and medium business internet packages offer a range of options, so businesses can choose the one that best suits their needs.

One of the critical features of Screamer’s network is its redundancy, which means multiple paths for data travel. This ensures that the data can still reach its destination if one path is down. Another feature of Screamer’s network is its ability to switch to a backup power source during outages automatically. This means businesses can continue to operate without interruption, even if the power is out for an extended period.

Screamer Telecoms also offers 24/7 customer support, so businesses can know that any issues will be resolved quickly. With a range of internet packages and 24/7 customer support, businesses can choose the option that best suits their needs and have peace of mind knowing that they can stay connected, even during power outages.

In conclusion, Screamer Telecoms is dedicated to keeping businesses running during load shedding with their advanced network that offers reliability and redundancy. Visit our small to medium business internet page to learn more about their small and medium business internet packages. Visit Screamer’s website to learn more about how they can keep your business running during load shedding.

Business Connectivity That Stays On During Loadshedding

Business Connectivity That Stays On During Loadshedding

Keeping all of your branches and employees connected can be increasingly difficult as businesses continue to expand and evolve, especially during load shedding. At Screamer Telecoms, we understand the importance of having a reliable and scalable WAN architecture and IT infrastructure for your business.

Our wireless WAN technologies and VPN solutions are designed to provide your business with a cohesive and flexible connectivity solution that is also cost-effective. With over 20 years of experience in enterprise solutions, WAN infrastructure management services, and other managed IT solutions; we have the expertise to ensure your network is constantly optimized, secure, and connected. Our proactive monitoring service also diagnoses and repairs network system errors before they cause significant issues, saving you costly downtime.

In addition to our managed WAN solutions, we also offer a wide range of telecommunications services, such as business telephone systems, VoIP, hosted PBX, office landline phones, Microsoft 365 support, and network security solutions. By consolidating all your telecommunications service requirements with one provider, you can save up to 70% on your business telephone systems.

Save time and money dealing with multiple companies for your VPN technologies and business telephone systems. Instead, let Screamer Telecoms be your one-stop managed service provider for all your network management and telephony needs. Contact us today to learn more about how we can help your business stay connected and grow during load-shedding and beyond.