SIP Trunks
- Number porting, DID ranges, CLI presentation
- Automatic failover to backup numbers or sites
- Codec support: G.711 / G.729 / Opus
- Fraud & spend controls with real-time alerts
Great for existing on-prem PBX or SBC deployments.
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Voice • Cloud PBX • South Africa
Upgrade to carrier-grade SIP trunks, hosted PBX seats and Microsoft Teams Direct Routing. Keep your numbers, add IVR & queues, enable recording & analytics, and scale across sites — all engineered for low latency on Screamer’s network with SLA-backed support for your business in Anzac.
Mix and match: keep your PBX, go fully hosted, or light up Teams with numbers in Anzac — all engineered for low latency and real SLAs.
Great for existing on-prem PBX or SBC deployments.
All features in the cloud — provision users in minutes.
Use Teams for PSTN calls. Keep your workflows; add enterprise voice.
Carrier-grade reliability, modern features and real SLAs — engineered for clear calls and simple ops.
Geo-redundant SBCs, number porting and scalable concurrent channels with failover routing.
Auto attendants, queues, ring groups, call recording and analytics across softphone & desk phone.
Direct Routing for Microsoft Teams with PBX/SIP hybrid options and Zoom Phone interoperability.
Seamless porting of geographic and non-geographic DIDs, plus new ranges on demand.
QoS over our backbone and peering for low jitter/packet loss; SD-WAN aware for branch voice.
SIP TLS/SRTP, fraud detection, rate limits, geo-IP controls, role-based admin and audit trails.
Local engineers, proactive monitoring, clear response/restore targets and escalation paths.
Wallboards, live queue stats, searchable recordings and compliance-friendly retention controls.
SIP over TLS, SRTP media, strong auth, role-based permissions and audit trails.
Geo blocking, call rate limits, anomaly detection, spend caps and alerting.
Configurable recording retention, lawful intercept support and POPIA-aligned data handling.
Confirm users, numbers, call flows and connectivity (QoS / SD-WAN). We map your IVR & queues and agree success criteria.
Configure PBX/SBC policies, routing, DID ranges & test numbers. Create device profiles and apply security/fraud controls.
Small test group validates IVR, queues, recording, analytics and CRM pops. We tune QoS and call policies.
Port DIDs with a documented rollback path. On-site hypercare ensures clean handover with minimal disruption.
24/7 NOC monitoring, reports & analytics. MACDs, retention & compliance policies kept current under change control.
We focus on quality calling, analytics and real SLAs; the market often sells “best effort”. Start from R199/user and save up to 70% versus legacy PBX and line rentals. Clear plans, clean contracts, zero surprises.
R199/user ex VAT
R299/user ex VAT
Direct Routing with SA numbers
Great for existing PBX
Pricing excludes VAT. Final quote depends on seats, numbers to port, recording/retention and any Teams Direct Routing or hardware. Pilot first, then scale — we’ll keep it transparent.
Zero-drama provisioning, certified hardware, and click-to-call & CRM hooks that save time.
Yealink / Poly / Grandstream — PoE, HD voice, BLF keys, sidecars for reception; auto-provisioned profiles.
USB/Bluetooth with acoustic fence, ANC and busy-light — certified for Teams & Zoom.
Windows, macOS, iOS, Android. Hot-desking, push notifications and QoS-friendly codecs.
SIP/Teams devices, speakerphones, wireless sharing and BYOD kits for huddle to boardroom.
CRM screen-pops & click-to-call via browser extension; webhooks/API for custom workflows.
Port seamlessly, scale cleanly, and stay compliant — without missed calls or messy change windows.
Geographic (010/011/012/021/031) and non-geographic (0800/086/087) with zero-downtime port windows.
Block allocations for branches, campaigns and queues with DID mapping and CNAM where supported.
On-demand or always-on recording, retention policies, searchable archive and lawful intercept tooling.
Add-ons: Cyber Security, Managed IT & LAN, SD-WAN.
Contracted targets, real-time monitoring and disciplined change control — not “best effort”.
Contracted targets with response/restore SLAs and penalties.
Real-time monitoring, proactive alerts and direct escalation paths.
Documented MACD for users, routing, trunks, recording & retention.
QoS across our backbone & peering for low jitter and clean audio.
Best-effort or shaped paths that degrade during busy hours.
Direct Routing with PBX + SIP hybrid options and policy control.
Limited interoperability and fewer routing/queue features.
Searchable archive, retention policies, wallboards & live queue analytics.
Basic CDRs only; limited insights for QA or compliance.
24/7 SA-based NOC, clear SLAs and documented change control.
Business-hours only, slower escalation and limited MACD process.
Simple, scalable voice for SMEs and enterprises: Cloud PBX, Managed VoIP, SIP Trunks, Microsoft Teams Calling, Onsite IP PBX and Hosted Call & Contact Centre. Built for clear calls, real analytics and clean migrations.
Ditch legacy PABX and run voice over your business Internet. We host, monitor and manage the platform so you don’t babysit phones.
Start simple with a single VoIP line (keep your number). Upgrade to Cloud PBX later without changing providers.
All the power of an enterprise switchboard, hosted in our cloud. No CAPEX, no maintenance — just seats that scale.
Plug carrier-grade SIP into your current on-prem or cloud PBX and cut per-minute costs immediately.
Prefer hardware on your premises? We deploy and manage an IP PBX with the features you expect — minus the headaches.
Upgrade CX with advanced routing, reporting and channels — without big-bang CAPEX.
Use Teams as your softphone with South African numbers, or run hybrid with your PBX and SIP trunks.
Fast, reliable audio conferences from any SA mobile or fixed line. Great for stand-ups, briefs and quick decisions.
These popular sectors adopt Cloud PBX, SIP trunks and Teams Calling first — but the platform fits any industry and footprint.
Also great for: Construction • Manufacturing • Financial Services • Education • Hospitality • Government • Agriculture
Skills routing, wallboards, QA scorecards, recordings & retention. Scale seats fast for campaigns.
Store/branch lines, queue announcements, POS/helpdesk flows and after-hours IVR.
Multi-site switchboards, secure recordings, audit trails and high availability for critical comms.
Rugged endpoints, radio/SIP interop, satellite/wireless backhaul and safety paging.
Gatehouse/security lines, driver hotlines, intercoms and yard-wide paging.
DID per department, time-of-day routing, call recording and bill-code reporting.
Tell us where you’re based and how your call flow works. We’ll map the best SIP/PBX/Teams combo for you.
Yes. We port geographic and non-geographic ranges. We’ll schedule a low-impact porting window and test inbound/outbound before cutover.
Yes. We provide Direct Routing so you can use Teams as your dialler. Hybrid setups with Cloud PBX and SIP are also supported.
Yes. Choose on-demand or always-on, with retention policies, secure storage and search. Analytics and QA scorecards are available.
Scale channels to match your peak load. We can auto-burst during promos/campaigns, then scale back afterward.
Most standards-based SIP devices are supported. We also supply and manage Yealink/Poly/Grandstream endpoints.
Yes. Build menus, ring groups and skills-based queues with wallboards and reports for supervisors.
Any stable internet works. For the best quality, pair Voice with Screamer Business Internet or SD-WAN for QoS.
We support SIP TLS/SRTP, fraud monitoring, geo-locking and role-based admin. Ask about additional controls for compliance.
We support standard webhooks, click-to-dial and API exports. Speak to us about your stack.
Most projects complete in 1–3 weeks depending on porting lead times, device staging and training.